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Tips for Wax Burner Indoor

Looking after your Burner – 10 tips on what to do when….

Tip 1 ….. the flame is difficult to ignite or burns poorly:

As a general remedy we recommend adding liquid wax to the wick (tea candles are good for this) or pouring a little lamp oil onto the wick. You should also check whether the wick has become clogged with soot. This is best done in a cold state. The surface of the wick is then very hard and compacted; the individual wick fibres are stuck together with soot, see Tip 2.

Tip 2 …… the wax burner burns poorly or the flame is too small:

Soot has collected on the wick. This occurs after many hours of burning, by adding low quality or too much coloured wax. Take a sharp object (fork, knife or similar) and scratch away the soot from the wick. This loosens the glass fibres that have been stuck together by the soot. The soot is easiest to remove when the wick is warm. The wick is easy to readjust. (see above). The fibres of the wick should sit freely again after this treatment and be stringy. Please ensure that the whole wick is not pulled upwards by accident. It must remain at the foot of the aluminium burner so that it can draw up the wax for burning purposes. After cleaning the wick is covered with some liquid wax, a tea light full or a little lamp oil. This reactivates it and the INDOOR can be put back into use. The melting cycle is intact again.

Tip 3 …… too much liquid wax is in the wax burner:

The liquid wax smothers the flame. Please ensure that the liquid wax only reaches up to approximately 1.5 cm below the wick, as by the initial filling. However, should you accidentally add too much wax, please remove the excess wax. You can always add wax later. In order to remove it, place the wax burner in a baking oven to liquefy the wax. Please exercise caution, set a maximum of 100°C.

Tip 4 ……too little wax is in the wax burner:

The melting effect does not take place quickly enough. The glass-fibre wick is burnt empty without being able to draw up liquid wax. This interrupts the melting cycle. The glass-fibre wick must be filled with liquid wax and, if need be, lamp oil and, at the same time, sufficient wax introduced into the crucible for melting. It should be noted that small cuts of wax melt faster than large lumps.

Tip 5 …… the wax burner cannot be ignited:

In certain circumstances it can happen that no wax remains on the wick after use and extinguishing of the wax burner. Reactivating the wick with liquid wax or a dash of lamp oil and ignite afresh.

Tip 6 ……the wax burner extinguishes after a brief period of burning:

It can happen that air or moisture is drawn into the wick. When next lit, the flame goes out again because the burning cycle is interrupted. Heat the INDOOR in the baking oven until all the wax is liquid. Please exercise caution, maximum 100°C. This causes the air and water to escape. Then add liquid way or lamp oil to the wick; the INDOOR is reactivated.

Tip 7 …… the wax does not completely melt:

Some candles have a higher melting point, e.g. altar candles and all “drip-free” candles. This can be easily remedied by mixing these candle remains with the same amount of standard candles or our wax pastilles. It can also be possible that the INDOOR is in a very draughty place. Constant cold draught can prevent the wax from melting uniformly in the INDOOR. It may also be necessary to readjust the wick (see above).

Tip 8 …… Bees wax is to be used:

Burning bees wax produces a lot of soot that collects on the wick. In this case you must scratch the wick more frequently so that the burning cycle is maintained. We advise against recycling bees wax.

Tip 9 ……the flame goes out in minus temperatures outside:

The INDOOR has been principally designed for indoor use. It should not be used outside if there are minus temperatures because the melting cycle cannot develop properly.

Tip 10 …… if Tip 1 – Tip 9 do not help:

This happens very rarely, yet if it does occur the glass-fibre wick must be renewed. The glass-fibre wick used in the wax burner is a permanent wick and does not burn away. Even so , experience has shown that the wick can be become clogged by soot to varying degrees depending on the quality of the recycled wax used. The fibre of the wick can stick and impair burning. The soot can be removed as described in Tip 2. – Nevertheless, it may be necessary to exchange the wick at this point. We can supply a spare glass-fibre wick as required.

Please do the following: Heat the wax burner in the baking oven (please exercise caution, maximum 100°C setting). Remove it. The wax is now liquid. You can easily pull the used wick out of the aluminium burner and insert the new wick. This is a simple procedure, but please ensure that the new wick is inserted in the aluminium burner so that it closed with its bottom edge. Adjust the wick as described above. Pour liquid wax over the new wick until it is fully covered. Your wax burner is now ready for reuse and will continue to provide you with a pleasurable flame.

Finally, a tip for people who love order and cleanliness. The hardened wax along with aluminium burner and wick can be loosened from the ceramic crucible quite easily. The empty crucible can be desooted by using a cleaning fluid and placing in the dishwasher. Afterwards, adjust the wax to the burner. The wax burner is like new.


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